Caption LA was founded by Lorena Thompkins, an accomplished captioner with nearly three decades of experience delivering real-time captioning and CART services in both English and Spanish.

As a woman-owned and Hispanic-owned business, Caption LA was built on a mission of making the world a more accessible place — one word at a time.

Lorena’s career spans some of the most demanding industries in the world — government, education, sports, news, and entertainment. From international conferences in South America to live concerts for globally recognized artists like Beyoncé, she has built a reputation for unmatched speed, accuracy, and professionalism on the world’s biggest stages.

Based in Southern California and serving clients worldwide, Lorena offers both on-site and remote captioning for a wide range of events and industries. Her warm personality and strong work ethic have made her a trusted partner for leading captioning companies including Caption Colorado, On Point Captions, RapidText, and Total Recall Captioning.

A graduate of the Downey School of Court Reporting and a Business degree holder from Pasadena City College, Lorena brings exceptional attention to detail and the ability to adapt quickly to any project — qualities that no AI can replicate.

At Caption LA, every word matters. And every word is captured by a real expert.